I am so thankful we found Bright Star Chem Dry! Helena was incredibly responsive and accommodating and the team did an incredible job getting multiple stubborn stains (older dog) out like they never existed. We used other companies before who all did a fine job, but Helena and Chem Dry take it to a whole new level. Thank you
Helena responded promptly through text while I was busy with work and couldn't jump on a call. She always responded promptly, was considerate of my time when scheduling, and did such extraordinary work with my carpet!! Several stains were removed, and she also offered to do the closet as part of the quote already given. Highly recommend!
Helena did an excellent job. She explained to me the process over the phone when I called in and scheduled my job quickly. The service was very professional, she used corner covers, floor rags to protect my house. I am completely satisfied and will use the service again. She even went above and beyond for an old stain that my carpet had and after she left she sent me a video of a technique to try. Highly recommended!
Very impressive! Helena is a professional and does everything in her power to make sure the client is satisfied. She even opened the rugs so I could see the quality of her work. She explained the process and even gave me some tips to keep my rugs looking great. I highly recommend Helena and Bright Star Chem-Dry. You won’t be disappointed!